Knoxville, Tennessee-based Sea Ray Boats has named the recipients of the company’s 2015 Top Dealer awards, recognizing Sea Ray dealers worldwide that have achieved exceptional high rankings for service as determined through customer surveys.
Four of the company’s dealership locations scored a perfect 100 in the Customer Satisfaction Index (CSI) Awards, based on information provided by nearly 60,000 consumers who purchased a new boat or engine in the past year.
“We are fortunate to have such an incredible network of truly talented, dedicated people representing the Sea Ray brand,” said Tim Schiek, Sea Ray Group president. “Our dealers are traditionally the first line of communication with our customers, and maintain a vibrant relationship with those customers. Our success is made possible by their hard work and commitment to providing superior service and sales expertise.”
CSI award winners for 2015 include:
Top Five Independent Dealers – North America
1. Sun Country Marine
2. Hall Marine Group
3. Clarks Landing
4. Lake Union Sea Ray
5. M&P Mercury
Top Five Independent Dealers – International
1. Marina Marbella – Spain, UK, Sweden
2. Performance Boats – Mexico
3. National Yachts Company – Egypt
4. Queensland Marine Centre – Australia
5. Alpha Marine – Guatemala
CSI Score of 100
1. Deep Creek Marina
2. Sail & Ski
3. Hall Marine – Charleston
4. Hall Marine – Savannah
Sea Ray, which maintains a close relationship with US-based dealership chain MarineMax, also recognized the top five MarineMax locations for 2015:
1. Pompano
2. Long Island Lindenhurst
3. Fort Myers
4. Lake of the Ozarks
5. Clearwater
“The dedication, commitment to excellence, and passion for boating displayed by our dealers in reflected in their business success and ours,” said Brad Anderson, senior vice president of global sales, marketing and customer service. “We look forward to continued partnership success in 2016 and beyond.”